How to Create Dashboard in Servicenow

how to create dashboard in servicenow

Creating a Dashboard in ServiceNow

1. Define Purpose:

  • Determine the specific purpose of the dashboard and the data to be displayed.

2. Identify Users:

  • Understand the target audience and their requirements for the dashboard.

3. Choose Widgets:

  • Select appropriate widgets like charts, graphs, and tables for data visualization.

4. Design Layout:

  • Plan the layout to present data logically and aesthetically.

5. Data Source:

  • Connect the dashboard to relevant data sources in ServiceNow.

6. Configure Widgets:

  • Customize widgets to display data as per user needs.

7. Set Access Permissions:

  • Define access permissions to control who can view the dashboard.

8. Dashboard Filters:

  • Add filters to allow users to interact and analyze data dynamically.

9. Performance Optimization:

  • Ensure the dashboard loads quickly and efficiently.

10. Test and Validate:

  • Thoroughly test the dashboard with real data to ensure accuracy.

11. User Training:

  • Provide training to users on how to use the dashboard effectively.

12. Regular Maintenance:

  • Monitor the dashboard’s performance and update as needed.

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